Resources

Insurance glossary

The words in your policy, explained in plain language.

A

Activities of daily living
Bathing, dressing, toileting, transferring, continence and eating. Many long-term care policies trigger benefits when a person needs help with some of them, as the policy defines it.
Annuity
An insurance contract that, depending on its terms, can be used to accumulate over a period of time or to receive periodic payments in retirement.

B

Beneficiary
The person or organisation that receives the insurance payment when the covered event happens, for example when the insured dies.
Benefit period
In disability insurance, the maximum length of time the benefit is paid.

C

Cash value
The value some permanent life policies build up under the contract. Loans or withdrawals can reduce it, along with the death benefit.
Claim
A formal request to the insurer to pay for a covered event.
Coinsurance
The share of a medical service's cost you pay after meeting the deductible; the insurer pays the rest.
Copay
A fixed amount you pay for a specific service, such as a doctor visit or a prescription.
Coverage
The risks, services or expenses the policy protects.
Coverage limit
The most the insurer will pay for an event or over a period.

D

Death benefit
The amount a life insurance policy pays to the beneficiaries when the insured dies.
Deductible
What you pay out of pocket before the insurer starts covering costs.

E

Enrolment period
The dates in the year when you can sign up for or change a plan, as with Medicare or Marketplace (ACA) plans.
Exclusion
A situation or expense the policy does not cover.

G

Grace period
The days you have to pay an overdue premium before the policy lapses.

I

Insured
The person whose life, health or property the policy protects.

L

Limited benefits
Coverage that pays defined or fixed amounts for specific events or services, such as an accident or a hospital stay. It is not comprehensive health insurance.

M

Medicare Supplement (Medigap)
Policies that help pay some costs Original Medicare does not cover. They are not the same as supplemental health insurance.

O

Out-of-pocket maximum
The most you will pay in a year for covered services; once you reach it, the plan covers the rest of those services under its rules.

P

Policy
The contract between you and the insurer that sets out what is covered, on what terms and at what price.
Premium
What you pay for your insurance, monthly, quarterly or yearly.
Provider network
The doctors, hospitals and pharmacies that have an agreement with a health plan; using them usually costs less.

R

Rider
An optional add-on to a policy that extends its protection.

S

Sum insured
The amount a life policy or a property is insured for.

U

Underwriting
The process an insurer uses to assess risk and decide whether to approve a policy and at what price.

W

Waiting period
The time that must pass before certain coverage or benefits begin, depending on the policy. In disability insurance it is counted from the start of the disability.

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