Privacy Policy
How we handle your information.
What data we collect on this site, what we use it for, who we share it with and how you can contact us.
Last updated: September 26, 2026
This site belongs to Bermeo Insurance LLC ("Bermeo Insurance", "we"), an insurance agency based in Orlando, Florida. This policy explains how we handle the information you give us through this site and the contact channels shown on it.
1. What information we collect
We collect only the information you give us and what your browser sends when you visit the site:
- Contact details you type into the forms: name, email, phone, preferred language, the topic you are interested in and your message.
- Your consent, if you give it, to receive calls and text messages (SMS), together with the exact wording you accepted and the date.
- What you tell us by phone, email or WhatsApp when you contact us.
- Basic technical data any browser sends, such as IP address, device type and pages visited, which the services hosting the site record.
2. Information you should not send through this site
The forms on this site are only for contacting you. Do not send your Social Security number, immigration documents, Medicare number, medical records or other sensitive information through them. When an insurance application requires that information, it is collected through the insurer's or the relevant program's secure, authorized channel, not through this site.
Authorizing Bermeo Insurance to contact you is not the same as the authorization or consent CMS requires for the Marketplace or that Medicare rules require. Those are handled separately, through the process each program sets out.
3. How we use your information
- To answer your request and set up a conversation.
- To give you information about the insurance products you asked about or that relate to your inquiry.
- To contact you by phone or SMS, only if you consented to it.
- To meet the legal and regulatory obligations of the insurance business.
- To keep the site running and secure.
4. Who we share it with
We do not sell your personal information. We share it only when needed for the purposes described, with:
- Providers that deliver services to us: the system where we keep contacts (CRM), site hosting, email, and phone and messaging services.
- Insurers and authorized platforms, when you decide to move forward with a quote or an application.
- Authorities, when the law or a legal process requires it.
We do not sell or share your phone number or your SMS consent with third parties for their own marketing.
5. Calls and text messages (SMS)
Consent to calls and SMS is optional and is not a condition of buying any product. Message and data rates may apply, and message frequency varies. Reply STOP to stop receiving messages or HELP for help.
6. Cookies and similar technologies
This site does not use advertising cookies. It stores the language you chose in your browser (local storage) to show you the site in that language. Fonts are loaded from Google Fonts and the forms use a script from our CRM, services that may record technical data about your visit. If we add analytics tools in the future, we will update this policy.
If you open WhatsApp from this site, the conversation is also governed by WhatsApp's terms and privacy policy.
7. Security
We apply reasonable administrative and technical measures to protect your information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
8. How long we keep it
We keep your information for as long as needed to handle your request, maintain our relationship with you and meet the record-keeping obligations of the insurance business.
9. Your choices
You can ask us to see, correct or delete the contact information you gave us, or withdraw your consent to calls and SMS, by writing to diana@bermeoinsurance.com. Some legal obligations may require us to keep certain records.
10. Children
This site is intended for people over 18. We do not knowingly collect information from minors through it.
11. Changes to this policy
We may update this policy. The date of the last update appears at the top of this page.
12. Contact
Bermeo Insurance LLC · Orlando, FL · +1 (407) 223-8678 · diana@bermeoinsurance.com